8
6
Estimate
Reviews(8)
XF***
Goods Jun 27,2023 AM 09:47
I just started noticing my screen starting to get scratches on it from my tablet pen and I can feel the scratches when drawing. Would the protective screen help alleviate this issue?
Official mallJun 27,2023 PM 14:16
Hello,
When you unbox your tablet, there are two screen protectors: one with a tab so you can remove it, and one that protects the screen from scratches when some scratches appear on the screen When normal, you can replace it for drawing.
Currently your screen is not damaged but the protective film has bubbles.
We recommend that you purchase a new screen protector for replacement.
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XF***
Goods Sep 21,2021 AM 04:08
Does this feel like paper when I draw on it? If It dosent do you have one that does?
Official mallSep 22,2021 PM 16:55
This screen protector is the same as the original screen protector that comes with the Artist 12pro.
If you have any other questions, please feel free to contact us.
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Do***
Goods Feb 23,2021 PM 20:17
To use this film, do you have to take off the clear layer off the tablet first before applying this? Or is something you apply on top of everything. (If that makes sense).
Official mallFeb 24,2021 PM 19:27
Thanks for your inquiry.
This is the link to the tutorial on applying protective film: https://www.youtube.com/watch?v=_9p7WF8jmyM
If you have any other questions, please feel free to contact us.
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Ka***
Goods Oct 12,2020 AM 03:08
Can you repair a cracked screen on the Artist 12? Thank you.
Official mallOct 12,2020 PM 15:38
Thank you for writing to us.
Yes, we do have a solution for a cracked screen display. For the requirement of repairing the screen, please feel free to contact our customer service at shop@xp-pen.com. Our relevant college will contact you as soon as possible.If you have any other questions, please feel free to contact us.
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Br***
Goods Aug 27,2020 AM 09:21
Hello, I'm really hoping you guys got this kind of question before: I got a tiny dent in my Artist Pro 12 screen. If I purchased the protective film and applied it, would I still feel the dent when I glide my pen over it?
Official mallAug 27,2020 PM 14:10
Thanks for your inquiry.
Sorry, but the protective film can't make up the dent.
If you require further assistance, please feel free to contact us.
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Da***
Goods Apr 29,2020 AM 10:04
I can't understand the cabling instructions for a connection between the Artist 12 Pro and an iMac. There is no HDMI port on my iMac and if the extra cable with a USB plug on one end and an HDMI plug on the other is supposed to be an HDMI adapter cord, none of the other plugs on the cords supplied fit into the HDMI female connector.
Official mallApr 29,2020 PM 15:16
Thanks for writing to us.
If your Mac doesn't come with an HDMI port. You need to purchase a Mac HDMI to USB-C adapter for connection.
Hope this helpful to you.
If you have any other questions, please feel free to contact us.
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Mi***
Jul 03,2022 AM 06:45
Mi***
Jul 03,2022 AM 06:45
It does the job
The instructions were a bit confusing, and air bubbles were still there
Official mallJul 04,2022 AM 11:28
Hello,
Could you please contact our tech support at service@xp-pen.com with a description or a video of the issue? They are willing to provide professional help.
Thanks for your cooperation and understanding.
Se***
Apr 12,2022 AM 00:43
Se***
Apr 12,2022 AM 00:43
Protects
It does its job. yet have to use the second one
XF***
Mar 07,2022 AM 00:39
XF***
Mar 07,2022 AM 00:39
Very good
Packaging was extremely "fancy" for what was just 2 screen protectors, arrived very fast with free shipping, instructions were clear and simple.
XF***
Nov 27,2021 PM 12:53
XF***
Nov 27,2021 PM 12:53
yes
mine keeps scratching so i needed new ones, thanks :3
Official mallNov 29,2021 AM 09:47
Thank you so much for your support.
We will work harder to provide products and services that make our customers more satisfied.
Drawing with this item and having fun~
XF***
Aug 04,2021 PM 21:32
XF***
Aug 04,2021 PM 21:32
Durable
Came in as little as 3 days, and in perfect condition. When I put the screen protector on my tablet and started drawing on it, I was pleasantly surprised by its hardiness. And as a tip to anyone getting this screen protector, thoroughly clean the tablet surface so there's no dirt/dust at all whatsoever, or you'll have air bubbles. Clean it with a microfiber cloth and sticky tape.
Official mallAug 05,2021 PM 18:20
Thank you for your positive comment.
Your encouragement will keep us moving forward. We sincerely hope that we'll have more chances to serve you.
Have a nice day : )
Ch***
Mar 13,2021 AM 09:55
Ch***
Mar 13,2021 AM 09:55
+2 Defense
Though it's a pain to put on, once it's there, it works perfectly.
Official mallMar 17,2021 PM 18:43
Thank you for your positive comment.
Your encouragement will keep us moving forward. We sincerely hope that we'll have more chances to serve you.
Have a nice day : )
Au***
May 01,2020 AM 03:41
Au***
May 01,2020 AM 03:41
Good?
The instructions were really bad, I felt like I almost both of them trying to figure it out. T A T
Very good quality! It will protect your tablet screen.
Mine has lots of bubbles from cat hair floating in the air, what are you going to do? xD;;;
Be very careful where you apply these. I'd recommend a freshly cleaned hardwood floor room, away from as much dust as possible.
Official mallMay 01,2020 PM 17:22
Thank you for your positive comment.
We value your suggestions a lot and please rest assured that we will keep updates the manual.
Your encouragement will keep us moving forward. We sincerely hope that we'll have more chances to serve you.
Have a nice day : )
XF***Aug 17,2021 AM 10:32
it would be worth say 10 extra to have it put 1of them on for you before arriving. Is that possible?
Aa***
Mar 10,2020 AM 09:54
Aa***
Mar 10,2020 AM 09:54
secured
very secured on the protective screen, thanks
Official mallMar 10,2020 AM 10:15
Dear Aaron,
Thank you so much for your support. It's very pleasing to hear that you're satisfied with our product.
Enjoy this item and have a nice day : )